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Privacy and Cookie Policy

Thank you for visiting the website of Banca Popolare di Sondrio (SUISSE), hereinafter also called BPS (SUISSE) and the use of its apps.

BPS (SUISSE) attaches great importance to ensuring adequate protection of the personal data it acquires and processes during the use of its digital channels.

Below is an illustration of how we process your personal data. If you do not agree with the content of the Privacy and Cookies Policy, please stop browsing BPS (SUISSE)’s websites and using its apps.

By continuing to use its websites and its apps, you confirm that you are at least 18 years old and expressly accept the Privacy and Cookies Policy.

This policy may be changed at any time without notice. Therefore, please read through the policy again each time you visit the BPS (SUISSE) websites or use its apps.

Object and purpose of the policy

The protection of privacy and processing of personal data of visitors to our websites is very important to BPS (SUISSE). We are aware that you are entrusting your personal information to BPS (SUISSE); please be assured that we take our obligation to protect and safeguard this information very seriously.
This policy describes the type of data we collect from visitors to our websites and users of our apps, the purpose for which we collect it, the manner in which we process it, the persons to whom we may transmit it and the security measures we have adopted to protect it. This policy is applicable to any data acquired by BPS (SUISSE) following your visit to its websites and your use of our apps. It is not applicable to any Internet site controlled by third parties that you may access by following links from BPS (SUISSE) websites but which are not connected to BPS (SUISSE).

Data processed

Whilst you are browsing the BPS (SUISSE) websites and using our apps, our server automatically stores certain information related to that use (for example your IP address and the website from which you are browsing, including the date and duration of the connection).
We also acquire any personal data provided to us, for example the personal details that users enter on registration pages (first name and surname, gender, address, email address, telephone and fax numbers).

In detail, the apps are allowed to gather the following information:

  • OS Version
  • Device Model
  • Device Manufacturer
  • Serial Number
  • Device UUID
  • Device Root Status
  • ICCID (Integrated Circuit Card ID, aka SIM Serial Number)
  • IMSI (International mobile subscriber identity)
  • IMEI (International Mobile station Equipment Identity)
  • Application name
  • Application package name
  • Version
  • Build number
  • Certificate Signatures
  • Permissions
  • Binaries hash
  • Ip address
  • WiFI Interface MAC Address
  • Apps

Purpose of data processing

BPS (SUISSE) uses personal data:

  • for client and user secure management;
  • to inform clients about our products and services;
  • for the purposes of general or personalised marketing campaigns;
  • for further development of digital channels;
  • for the fulfilment of legal and security obligations;
  • for other purposes stated in connection with the use of certain products and services.

BPS (SUISSE) complies with the applicable laws and regulations regarding the use of personal data.

Transfer of data on the use of electronic services

Your data is not used by BPS (SUISSE) for any purpose other than those listed. Data on the use of websites and apps may be transferred to third parties where permitted by law, if BPS (SUISSE) is obliged to do so, or if transfer of the data is required to exercise our rights, in the event of any dispute regarding contractual relationships in particular. We may also disclose data to service providers with the stipulation that it is used solely for the purposes for which it is provided. Any person or entity that receives data is required to comply with the applicable national and international data protection laws and with the BPS (SUISSE) data protection regulations.

Security measures

BPS (SUISSE) has taken reasonable technical and organisational security measures to protect the personal data we collect from you through our websites and apps gainst unauthorised access, misuse, loss or destruction, taking into account the applicable legal and regulatory requirements.

Transfer of data via the Internet

In general, the Internet is not considered a secure environment and data transferred via the Internet may be viewed by unauthorised third parties, with potential risk of disclosure, changes to content and technical issues. Even if the sender and recipient are resident in the same country, any data transferred via the Internet could be transmitted outside national borders to countries with a lower level of data protection than that required in the country of residence.
Please be aware that BPS (SUISSE) accepts no responsibility for the security of your data whilst it is being transferred to us via the Internet.

Cookies

Cookies are small text strings stored on users' computers in order to track the web pages they visit and their preferences when browsing and are sometimes used to save settings between sessions. Cookies allow developers of electronic services to collect statistical data on the frequency of visits to certain areas of a website to help them design websites that are more useful and more accessible. BPS (SUISSE) websites only use technical cookies that allow browsing and access to the sites, specifically PHPSESSID and JSESSIONID cookies.

Links to other websites

BPS (SUISSE) websites may host third-party content or links to third-party websites that are not operated or monitored by us. Please note that these third-party sites are not subject to this privacy policy and that BPS (SUISSE) is not responsible for their content or personal data processing principles. We recommend that you consult and check the individual privacy policies or terms of use of third-party electronic services.

Questions and contacts

If you have any questions about the processing of personal data, please e-mail us at dataprotection@bps-suisse.ch.

Any questions about our products and services?

You can contact our call centre between 8 a.m. and 5.30 p.m. Monday to Friday on 00800 800 767 76 (calls from Switzerland are free).

Alternatively, you can use our contact request forms.


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We use cookies and other tracking technologies to improve your experience and analyse our website traffic.

Please consult our Privacy Policy for more information.

By clicking on “Accept”, you consent to your data being collected

You can change your cookie settings and disable cookies, except for essential functional ones, at any time.


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